Refund policy

Shipping & Delivery Policy

Here at Australian Medicinal Herbs, we strive to get your order to you as quickly as possible. You should receive an email containing your tracking number once your order has been shipped.

Refund Policy

We offer a 100-day money-back guarantee. If for any reason you are not satisfied with the product purchased, we will happily exchange or refund the value of the product, less any shipping expenses.

Should you wish to request a return, please contact us via our customer support page.

Refund or Replacement Terms & Conditions

We will refund the purchase price of the product or provide a replacement product to the same value once the following conditions have been met:

  • Money-back guarantee is valid for first-purchases within Australia ONLY.

  • Claim for refund or replacement product to the same value must be made within 100 days of the purchase date.

  • You must provide proof of purchase.

  • Refund does not include any postage or freight charges you may have incurred when purchasing this product or sending it back to us for your claim to be approved. 

  • Maximum refund will not exceed the recommended retail price of the product on the date of purchase.

General Disclaimer

The information contained on www.australianmedicinalherbs.com.au should not be interpreted as medical advice and should only be used as a general guideline. Always seek the advice of a qualified healthcare practitioner if symptoms persist or where serious health conditions are involved.